Pol\u00edtica de Suporte<\/strong><\/p>\nO suporte t\u00e9cnico \u00e9 prestado exclusivamente aos produtos com licen\u00e7as ativas.
O suporte em hor\u00e1rio extraordin\u00e1rio de plant\u00e3o visa atender exclusivamente as situa\u00e7\u00f5es emergenciais.<\/p>\n
Dicas para solicita\u00e7\u00e3o de suporte
<\/strong>
1. Ao contactar o setor de suporte, tenha em m\u00e3os o CNPJ da empresa, para eventuais confer\u00eancias.
2. Anote e informe detalhadamente ao atendente as mensagens apresentadas pelo sistema, quais as rotinas processos, ocasi\u00f5es e os procedimentos operacionais utilizados.<\/p>\n\n\n<\/p>\n","protected":false},"excerpt":{"rendered":"
Hor\u00e1rio de Atendimento Ordin\u00e1rio: De Segunda a Sexta das 8:00 h \u00e0s 12 h e das 14h \u00e0s 18h.Plant\u00e3o\/extraordin\u00e1rio: De Segunda a Sexta das 18h \u00e0s 21h, e aos S\u00e1bados das 8h \u00e0s 12h e das 13h \u00e0s 17h. Telefone: (48)3954-1411WhatsApp: (48) 99169-3542 | (48) 99192-2166 E-mail: suporte@procel.com.brAplica\u00e7\u00e3o\/Software para Suporte Remoto: https:\/\/anydesk.com\/pt\/downloads Pol\u00edtica de Suporte […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"\n
Suporte - Procel Software \u2022 Gest\u00e3o Empresarial ERP<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.procelsoftware.com\/suporte\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Suporte - Procel Software \u2022 Gest\u00e3o Empresarial ERP\" \/>\n<meta property=\"og:description\" content=\"Hor\u00e1rio de Atendimento Ordin\u00e1rio: De Segunda a Sexta das 8:00 h \u00e0s 12 h e das 14h \u00e0s 18h.Plant\u00e3o\/extraordin\u00e1rio: De Segunda a Sexta das 18h \u00e0s 21h, e aos S\u00e1bados das 8h \u00e0s 12h e das 13h \u00e0s 17h. Telefone: (48)3954-1411WhatsApp: (48) 99169-3542 | (48) 99192-2166 E-mail: suporte@procel.com.brAplica\u00e7\u00e3o\/Software para Suporte Remoto: https:\/\/anydesk.com\/pt\/downloads Pol\u00edtica de Suporte […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.procelsoftware.com\/suporte\/\" \/>\n<meta property=\"og:site_name\" content=\"Procel Software \u2022 Gest\u00e3o Empresarial ERP\" \/>\n<meta property=\"article:modified_time\" content=\"2020-06-03T19:18:45+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.procelsoftware.com\/suporte\/\",\"url\":\"https:\/\/www.procelsoftware.com\/suporte\/\",\"name\":\"Suporte - Procel Software \u2022 Gest\u00e3o Empresarial ERP\",\"isPartOf\":{\"@id\":\"https:\/\/www.procelsoftware.com\/#website\"},\"datePublished\":\"2017-08-03T21:14:30+00:00\",\"dateModified\":\"2020-06-03T19:18:45+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.procelsoftware.com\/suporte\/#breadcrumb\"},\"inLanguage\":\"pt-BR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.procelsoftware.com\/suporte\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.procelsoftware.com\/suporte\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\/\/www.procelsoftware.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Suporte\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.procelsoftware.com\/#website\",\"url\":\"https:\/\/www.procelsoftware.com\/\",\"name\":\"Procel Software \u2022 Gest\u00e3o Empresarial ERP\",\"description\":\"Consultoria e Solu\u00e7\u00f5es para Gest\u00e3o Empresarial e Automa\u00e7\u00e3o Comercial\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.procelsoftware.com\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"pt-BR\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Suporte - Procel Software \u2022 Gest\u00e3o Empresarial ERP","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.procelsoftware.com\/suporte\/","og_locale":"pt_BR","og_type":"article","og_title":"Suporte - Procel Software \u2022 Gest\u00e3o Empresarial ERP","og_description":"Hor\u00e1rio de Atendimento Ordin\u00e1rio: De Segunda a Sexta das 8:00 h \u00e0s 12 h e das 14h \u00e0s 18h.Plant\u00e3o\/extraordin\u00e1rio: De Segunda a Sexta das 18h \u00e0s 21h, e aos S\u00e1bados das 8h \u00e0s 12h e das 13h \u00e0s 17h. 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